Frequently Asked Questions (FAQs)

Do you want to know more about our design process, strategy approach, or other topics? Explore the questions that we get asked the most by our clients.

  • Yes! Distance has never been a problem, so we work with businesses from all over the world and of many different sizes: from startups, personal brands, or SMEs.

  • Yes! We offer rush branding jobs at a higher price point depending on your situation. Note that this is contingent on your ability to give feedback when necessary.

  • We determine the right brand strategy for your business by first conducting thorough research and discovery sessions to understand your business, its goals, target audience, industry, and competitors. We explore your unique value proposition, what differentiates you in the market, and the visual identity of others.

    By analyzing this information, we develop a customized brand strategy that aligns with your vision and objectives, ensuring your brand resonates with your audience and effectively communicates your message.

  • Whilst we create many branding concepts during the design stage, we use the “One Concept Method”. This means that you will be presented with one fully developed design concept that represents our strongest idea. This approach allows us to focus all of our effort on creating a powerful and cohesive design, and it helps prevent the confusion and indecision that can arise from having too many choices.

    Nevertheless, do not worry! You have up to two free revisions on the design, so if you are not convinced by the first concept, you will get two more.

  • A revision is a process where the designer makes changes or adjustments to a project based on the client's feedback. In our case, 2 revisions are included in the Creative Direction and Brand Design stages of the process. This means that you will get as many as 3 different branding concepts included in the price.

  • We believe in collaboration and open communication. We encourage client feedback throughout the design process and include revision rounds to ensure that the final product meets your expectations. Your input is essential in creating a successful brand.

  • Yes! Once the project is completed, you will own the rights to the final designs. We provide all necessary files and documentation for you to use the designs as needed.

  • Yes! We offer ongoing support to help you implement your new brand identity and provide guidance on how to use your brand assets effectively. We are also available for any additional design needs that may arise.

  • Our communication style can be adapted to fit your needs.

    We recommend having a minimum of two calls (one for the discovery/strategy stage, and the other before the finalization of the project). However, we can have as many or as few calls as you wish.

  • During our first meeting, we will discuss your business goals, vision, and any specific ideas or inspirations you have for your brand. We will also go over the project timeline, deliverables, and any initial questions you might have to ensure we are aligned before we begin the design process.